Pepper Money enhances broker support with strategic team expansion in Victoria

Posted: 09-09-2024
 
Leading non-bank lender, Pepper Money is taking significant steps to bolster support for brokers across Victoria. In the first four months since the appointment of Adam Croucher as the new State Manager, he has made it his priority to enhance the Victorian team’s capability, focusing on strategic initiatives that address the evolving needs of brokers in a highly competitive and changing lending landscape.
“What captured my attention to Pepper Money, was that there are so many solutions for customers from all walks of life. I saw it as an opportunity to utilise my skills to their fullest, especially with our extensive range of solutions for customers. My next goal was to hand pick a new team to help set Victoria up for success.”

Mr Croucher’s leadership has already led to the addition of four new business development managers (BDMs) to the Victorian team. These appointments are part of his broader vision to provide brokers with the tools, expertise, and support they need to navigate complex scenarios and meet the diverse needs of their clients.

The new Pepper Money BDM appointments include:

Matt Gatt

Matt’s broker background from Compare Club and NAB gives him a deep understanding of brokers’ needs. His focus on delivering exceptional service and support will significantly enhance the team’s capabilities.

Jana Nicholas

Jana brings 20 years of industry experience from CBA and NAB, where she excelled as a relationship manager, direct sales and third-party banking. Her expertise in credit policy, loan structuring, and broker education will strengthen support for Victorian brokers.

Sach Ranathunga

With 2.5 years of experience within Pepper Money’s internal credit team, Sach brings extensive knowledge of Pepper Money's products and credit policies. His expertise in deal structuring and scenario assessment will be invaluable to brokers.

Jasvinder Singh

Jasvinder's 19 years of credit experience previously working at CBA and Rabobank, coupled with his strong background in residential and commercial lending, will provide brokers with expert guidance and tailored solutions.

"Education and training will be a key focus for me and the team this year. The lending environment is constantly changing, and it’s crucial that we help our brokers navigate our systems and processes efficiently. We cannot assume that brokers have the time to stay on top of every change, so we must play our part in keeping them informed and supported."

“Looking ahead, Mr. Croucher views diversification as a key opportunity for brokers in Victoria, aiming to unlock further potential growth.

"Whether it's commercial, SMSF, asset finance, or personal loans, being able to offer a wide range of products and options will be essential for brokers to maintain strong and lasting relationships with their clients.”

"At Pepper Money, we offer a depth of products and policies coupled with our dedicated BDMs and support teams to ensure the needs of our brokers and their clients are met."

As Mr Croucher looks to the future, his priorities remain clear, "Our key priorities are to deliver what our brokers expect - expertise, timely responses, and a clear strategy. Growing the team in Victoria organically and being clear on our strategy will be critical to our success. I’m excited by the diverse experience in my team, which I see as a serious competitive advantage in providing exceptional service to our brokers."

This announcement follows Pepper Money’s recent partnership with Treasury Corporation Victoria (TCV) to administer the Commercial and Industrial Property Tax (CIPT) Transition Loan Program and various broker events across the state. Pepper Money was also recently named the MFAA’s Specialty Lender of the Year for the ninth consecutive year.

"We are committed to growing our presence in Victoria and providing unparalleled support to brokers,” Mr Croucher said.

“Our new appointments and strategic initiatives reflect our dedication to maintaining our status as the leading specialty lender, ensuring we continue to meet the diverse needs of our brokers and their clients.”

Media Enquiries

Pepper Money
Melissa Fanous
Senior Marketing Communications Manager
mfanous@pepper.com.au
0412 033 103

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