Introducing NextGen ID

Posted: 19-09-2022

As part of our commitment to enhance our digital capabilities throughout the whole borrower journey, we’re excited to announce that we’re the first non-bank lender to activate the NextGenID tool within our ApplyOnline solution.

Available from 1 September, this new feature enables a customer-friendly process for capturing your customer’s identification documents and verifying their identity, remotely and in real-time.

How does it work?

NextGenID lets applicants easily verify their identity anytime, on any device using a secure web browser – with no download required.

To use the feature, just send a NextGenID request to the customer through the ‘applicants’ section on ApplyOnline. This prompts an SMS for the customer to complete an ID check through NextGen.

The user-friendly form will obtain the customer’s consent and ask them to photograph their identification documents* and take a video selfie. You will be notified in real-time when the identity check has been completed.

A full compliance report will then be automatically attached to the ApplyOnline ‘supporting docs’ tab, ready for Pepper Money to review and verify the customer’s identity.

We want to help you and your customers succeed, and this exciting ID verification option will allow us to continue to offer a digital service with industry-leading turnaround times for applications.

If you have any questions, just reach out to the Pepper Money team.