General Manager Mortgages and Commercial Lending, Barry Saoud reflects on 2021  

Posted: 15-12-2021

As 2021 comes to an end and I reflect on another remarkable year, I wanted to thank you all for your ongoing support and trust in Pepper Money. We’re honoured to be recognised again as Australia’s best non-bank and Specialist lender of the year.  Without you, we would not be able to help Australian families achieve their goals.

Looking forward to 2022, we’re focused on continuing to support broker and their customers by: 

Driving distribution and scaling growth.

Technology is creating opportunities in alternative lending, and Pepper Money is reimagining the way we deliver value to brokers, customers and partners. We will continue to leverage technology to increase originations, conversion rates, and improve efficiency to provide scalable and accelerated growth for our broker’s businesses. 

Building scale in operations for volume growth.

We’re more focused than ever on process efficiencies to build better experiences for our brokers and customers. Pepper Money’s approach is all about delivering speed and efficiency so brokers and customers can get what they want, when, and how they want it. To date we have delivered on Comprehensive Credit Reporting integration and removed the need for loan statements to verify repayment history. Additionally, we have automated valuations (AVM & EVRs), and simplified forms by leveraging third party data and automated extraction of information from loan documents. by: 

Helping brokers unlock new customer segments. 

Committed to product innovation to drive market differentiating, we are further expanding our product suite to deliver additional mortgage products and unlock new customer segments to help brokers better serve more customers.

As we go into our 22nd year of business, we are excited for the opportunity to leverage our core capabilities, including the knowledge and strength of Pepper Money’s award-winning BDM network, consistency of credit service levels and capabilities, as well as the consideration of broad income types and credit history profiles – which are all the important building blocks to support you and your customers through another successful year.

Happy New Year and thank you for your continued trust in the Pepper Money brand.

See you in 2022.

Barry Saoud
General Manager Mortgages and Commercial Lending